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SpiceHCM for wholesale

Instruction, qualifications and absences for warehouse, sales and back office in one system.

The starting point

Safe work in the warehouse

Trade, wholesale included, accounts for a considerable share of accidents at work in the EU. Whoever runs their own warehouse or fleet feels the shortage of drivers and machine operators.

Employers must provide safety instruction on hiring, on transfer and with new equipment. A forklift may only be driven by someone who is qualified and instructed. The instruction has to be adapted to new hazards and repeated where necessary.

SpiceHCM supports you in keeping qualifications and instruction documented. Warehouse, sales and back office then work on one structure. People who feel safe at work tend to stay. And a good reputation as an employer helps with every new hire.

It is part of the platform of SpiceCRM, and its parts in the open core are open.

Qualifications for warehouse and fleet

Proof of qualifications is recorded with its validity dates. Each position carries a profile with the competences it requires. Competences sit in a hierarchical catalogue maintained centrally. You see in time when a licence needs renewing. One person can hold several positions, each with its own profile.

  • Position profiles with required competences
  • Competence catalogue in a hierarchical structure
  • Validity dates of qualifications

Instruction

Instruction on record

Training runs from request through planning to completion. After completion, linked competences are added and the training is documented. Training plans exist per person.

Staff can request training themselves. Approvals are routed via the organisation to whoever is in charge. New warehouse staff are instructed before their first shift. After a transfer from sales to the warehouse, nothing is forgotten.

If you trade in food or chemical substances, your company may fall under the NISG 2026. Your management bodies must then attend cybersecurity training designed specifically for them. Your company must regularly offer corresponding training to its staff. In SpiceHCM, this training is documented per person too.

Absences

Covering absences in sales and warehouse

Staff record absences such as leave, working from home or sick leave. Requests run through a predefined approval.

During an absence, the substitute receives all notifications and takes over the system rights.

Customer orders do not wait because someone is on leave.

The approval step can start a workflow. Shift planning in the warehouse knows early who is missing.

Branches and companies in one structure

Several companies run in one system, with key figures per company. Organisational units and locations fit into the same structure. Workflows find the responsible person through the organisation. Whoever joins a branch automatically receives the matching access rights. A new branch starts with the same rules as all the others. Personnel measures are recorded from a predefined catalogue. Dashboards show open tasks from workflows.

  • Organisational chart with descriptions
  • Access rights follow the organisational unit
  • Absence requests with approval

What changes

Safe routines, documented

Warehouse management sees who may do what. Reports across any module are built without programming skills. An inspection finds the instruction records in seconds. Key figures are calculated live, separately for each company. Partner companies of SpiceCRM accompany the introduction.

Tell us how you document instruction in the warehouse today. Together we start with the warehouse, where the risk is greatest.

Three products, one platform

What SpiceCRM and SpiceQMS add for wholesale

SpiceCRM, SpiceHCM and SpiceQMS run on the same platform. One licence for More opens all three, and anyone working in several is only billed once.

  • SpiceHCM: evidence for every shift

    Qualifications, safety briefings and absences sit in one structure, for warehouse, sales and office staff.

  • SpiceCRM: catalogue and service

    With SpiceCRM, catalogue and customer service run on the same platform. In SpiceCRM, complaints and returns come in through the service desk.

  • SpiceQMS: warehouse safety on record

    With SpiceQMS, safety inspections in the warehouse use the same people data. In SpiceQMS, inspections run with reusable checklists.

Talk to us.

What are you planning, and what is missing today? We reply personally and tell you plainly whether Spice is the right fit.

  1. You tell us what you have in mind.
  2. We get back to you personally by email.
  3. If you like, we show you Spice in a demonstration.

Prefer to talk directly? office@spicecrm.com+43 (1) 89083610

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