SpiceHCM for tourism
Job postings, absences and training for seasonal and permanent staff in one system.
The starting point
Every season starts with recruiting
Tourism employs more people on temporary contracts than the economy as a whole, and many young people. Cooks rank among the most widespread shortage occupations in Europe.
Many posts in accommodation and food services stay open. Whoever hires every season needs routines, not improvisation. Every week without staff before the season costs bookings. And every new face needs a good start.
SpiceHCM supports you in hiring, onboarding and planning absences in one system. What worked in one season can be repeated in the next.
SpiceHCM is part of the SpiceCRM platform. Whatever part of it sits in the open core is open source.
Hiring for the season
Job postings run from planned and approved to published and paused or closed. Applications are recorded, and the process covers preselection, interviews and decision. A workflow sends emails to applicants. Postings from last season can be reused. Questionnaires support a structured assessment of applicants. Open positions are created and the whole recruiting process is mapped.
- Job postings with approval steps
- Applications on record
- Workflow emails to applicants
Onboarding
Trained quickly, documented properly
Training runs from request through planning to completion. After completion, linked competences are added automatically.
Each position carries a profile with the competences it requires. Hygiene and safety training is then on record for every season worker.
Staff can request training themselves. Proof of qualifications is recorded with its validity dates. Returning staff start with what they already know.
Competences sit in a hierarchical catalogue maintained centrally. Kitchen, service and housekeeping each see their own requirements.
Absences
Holiday planning in high season
Staff record and request absences such as leave or sick leave. Requests run through a predefined approval.
During an absence, the substitute receives all notifications. Reception and kitchen know who is covering.
The approval step can start a workflow. Absences such as working from home can be recorded too. Holiday requests in high season no longer depend on a note at reception.
Several houses, one structure
Several companies run in one system, with key figures per company. Organisational units and locations fit into the same structure. One person can hold several positions. Whoever joins a unit automatically receives the matching access rights. Staff who work in two houses appear in both.
- Organisational chart with descriptions
- Several companies with key figures
- Approvals found through the organisation
What changes
Ready before the guests arrive
Recruiting for the next season starts with the experience of the last one. Management sees early whether the team is complete. Reports across any module are built without programming skills.
As with SpiceCRM, the functions are the same in the cloud and in your own data centre. Partner companies of SpiceCRM accompany the introduction.
Tell us how you prepare your team for the season today. Together, we start with the step that costs you the most time every season.
Three products, one platform
What SpiceCRM and SpiceQMS add for tourism
SpiceCRM, SpiceHCM and SpiceQMS run on the same platform. One licence for More opens all three, and anyone working in several is only billed once.
SpiceHCM: the team for every season
Job postings, applications, training and absences sit in one system, for seasonal and permanent staff.
SpiceCRM: enquiries and bookings
With SpiceCRM, guest enquiries and bookings run on the same platform. SpiceCRM gathers guest feedback after the trip.
SpiceQMS: hygiene with evidence
With SpiceQMS, hygiene and quality checks use the same people data. Inspections run in SpiceQMS with reusable checklists.
Talk to us.
What are you planning, and what is missing today? We reply personally and tell you plainly whether Spice is the right fit.
- You tell us what you have in mind.
- We get back to you personally by email.
- If you like, we show you Spice in a demonstration.
Prefer to talk directly? office@spicecrm.com+43 (1) 89083610